Last updated: 6th April 2025
Thank you for choosing to work with Frigate Express (operated by Choochi Ltd). We care about your privacy and are committed to protecting your personal information.
This Privacy Policy explains what data we collect, how we use it, and what rights you have. By using our website www.frigate-express.co.uk or booking our services, you agree to the terms of this policy.
We only collect the personal data you give us when you:
Book a service
Contact us directly
Sign up for updates or marketing
This may include:
Name
Phone number
Email address
Pickup and delivery addresses
We also collect technical data (like IP address and browser type) for analytics and to keep our website secure.
We use your data:
To fulfil bookings and provide our courier services
To communicate with you about your job
To improve our services and website
To send you direct marketing messages about our services (you can opt out at any time)
We do not sell your data or share it with third parties for advertising.
Our site may use cookies to improve performance and understand how visitors use the site. You can control cookie settings in your browser.
We store your data securely and only keep it for as long as needed (usually no more than 2 years, unless legally required to keep it longer).
You can:
Ask for a copy of your personal data
Request corrections
Ask us to delete your data
Opt out of marketing communications
To do any of the above, just email us at info@frigate-express.co.uk.
Our services are not intended for anyone under 18. We don’t knowingly collect data from minors.
We may update this policy occasionally. When we do, we’ll post the new version here with the updated date.
If you have questions about this policy or want to exercise your privacy rights, contact us at:
info@frigate-express.co.uk
This policy applies to all services provided through www.frigate-express.co.uk.